COUNTER has reduced the number of metrics from Release 4 for consistency and clarity across reports.  Investigations and Requests are two metric types that record usage under R5, with Requests as a subset of Investigations.  An Investigation is when a user performs any action in relation to a content item, while a request is the actual viewing or download of the full content item.   


The following chart shows the R4 Report and R5 equivalent metrics.  R5 Standard views are analogous to the R4 reports for comparison year on year.


R4 Report

R4 metric

R5 equivalent

BR1

Full-text requests (at the book level)

Unique_Title_Requests AND Data_Type=Book AND Section_Type=Book

BR2

Full-text requests (at the chapter/section level)

Total_Item_Requests AND Data_Type=Book AND Section_Type=Chapter|Section

BR3

Access denied – concurrent/simultaneous user limit exceeded

Limit_Exceeded AND Data_Type=Book

Access denied – content item not licensed

No_License AND Data_Type=Book

DB1

Regular searches

Searches_Regular

Searches – federated and automated

SUM (Searches_Automated, Searches_Federated)

Result clicks

Total_Item_Investigations attributed to the database

Record views

Total_Item_Investigations attributed to the database. (Note that resulting result click and record view counts will be the same. Librarians should use one or the other and not add them up.)

DB2

Access denied – concurrent/simultaneous user limit exceeded

Limit_Exceeded AND Data_Type=Database

Access denied – content item not license

No_License AND Data_Type=Database

JR1

Full-text requests

Total_Item_Requests AND Data_Type=Journal

HTML requests

Leave blank unless format of HTML and PDF are also logged in which case: Total_Item_Requests AND Data_Type=Journal AND Format=HTML

PDF requests

Leave blank unless format of HTML and PDF are also logged in which case: Total_Item_Requests AND Data_Type=Journal AND Format=PDF

JR2

Access denied – concurrent/simultaneous user limit exceeded

Limit_Exceeded AND Data_Type=Journal

Access denied—content item not licensed

No_License AND Data_Type=Journal

JR5

Full-text requests (by year of publications)

Total_Item_Requests AND Data_Type=Journal, pivot on YOP

PR1

Regular searches

Searches_Platform

Searches – federated and automated

Leave blank (Searches performed on the platform via federated and automated searching are included in Searches_Platform).

Result clicks

SUM (Total_Item_Investigations attributed to the databases)

Record views

SUM (Total_Item_Investigations attributed to the databases).

 

Please note that the distinction between HTML views and PDF downloads has become defunct under Release 5.