Can I track the delivery of my journal issue?

Modified on Wed, 18 Dec at 3:40 PM

Sage Journals are dispatched to the UK via Royal Mail, and through local postal services in Africa, Asia, Europe, the Middle East, Oceania, and North, Central or South America. 


These delivery methods are not trackable so we are unable to provide tracking information.


Please refer to the estimated delivery timelines based on your region before making a claim for missing issues:

  • UK, Europe and North, Central and South America: 4-6 weeks
  • Africa, Asia, the Middle East and Oceania: 6-8 weeks


If you need any additional information regarding the status of your journal issue, please contact our Customer Services Team who will be able to assist you further.


Contact Information

If you would like further assistance, please use the Contact Support button below to raise a ticket with our Customer Services team, alternatively you can call us on the following number depending on your location: 

For Africa, Asia, Europe, the Middle East or Oceania, please call +44(0) 20 7324 8701, Monday to Friday from 6am to 12:30pm GMT. 


For North, Central or South America, please call 800-818-7243 and press 1, Monday to Friday from 8am to 5pm PT. 


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