Order tracking depends on where you are located.
TABLE OF CONTENTS
North, Central and South America
Books are shipped via UPS from our US Warehouse in Thousand Oaks, California. Please allow 5-10 business days from your order date for your shipment to be delivered. Tracking details are emailed at time of shipment to the email address provided on your order.
If you have questions, contact Customer Services.
Europe, Africa, Asia and the Middle East
Books are shipped via second class mail, and should be delivered between 3-21 working days from date of dispatch, depending upon your location. This is not a trackable method of delivery.
| Time | Your Location |
|---|---|
| Up to 5 Days | United Kingdom |
| 5-8 Days | Central Europe |
| 7-15 Days | Eastern Europe / Middle East / Northern Africa |
15-21 Days | Southern Africa / Asia |
If your order has not arrived in the expected time frame as above please contact Customer Services. Please note the claim period is 3 months from the invoice/dispatch date.