Sage Support
Modified on Tue, 6 May at 9:37 AM
SELECT YOUR LOCATION
Delivery Time
Any order shipped to an address within the UK will take an estimated 3/5 working days to arrive after dispatch.
Delivery Method and Cost
It will be delivered via Royal Mail 2nd class post free of charge. We are unable to track this method of delivery.
Courier Delivery
We can ship to addresses within the UK via DPD courier for a fee. For this delivery method, you will need to contact us either by email or telephone before placing the order. Please note, we will need to place the order and take payment over the phone.
To place an order via courier delivery, please use the contact information listed below.
Please note, we cannot update an order to courier delivery if it has already been dispatched to delivery via Royal Mail 2nd class post.
Delivery Times
Estimated delivery times and costs to Europe, Africa, Asia and the Middle East vary depending on the location. Please see below the estimated delivery times from date of dispatch:
Time Frame Estimation | Your Shipping Location |
5-8 working days | Central Europe |
7-15 working days | Eastern Europe / Middle East / North Africa |
15-21 working days | Southern Africa / Asia |
Delivery Costs
Europe: £6.00 first item + £4.00 per extra item
Rest of the World (ROW): £9.00 first item + £6.00 per extra item
Quantity of Books* | Europe Charge | ROW Charge |
1 copy | £6.00 | £9.00 |
2 copies | £10.00 | £15.00 |
3 copies | £14.00 | £21.00 |
4 copies | £18.00 | £27.00 |
*Please note, this quantity can be made up of; for example, 2 of the same title or 2 different titles.
Delivery Methods
Standard orders will be delivered via Royal Mail and we are unable to track this method of delivery.
Courier Delivery
If you would like your order to be delivered via courier, please contact our Customer Service team before placing the order to see if we can quote you a DHL Road (Europe) or DHL Express (Europe, Africa, Asia and the Middle East) shipping cost.
To place an order via courier delivery, please use the contact information listed below.
Please note we cannot update an order to courier delivery if it has already been dispatched to delivery via Royal Mail post.
Delivery Times
Any order shipped to an address within the US will take an estimated 5-10 working days to arrive after dispatch.
Delivery Methods and Costs
Please note these prices apply to those customers paying for their purchases online only, and do not apply to those customers paying for their purchases with a purchase order. For orders with a PO Box ship-to, USPS Priority Mail is the only available option. We are unable to track this method of delivery.
| Ship-to address | Shipping method | Price for first book | Price for each additional book |
|---|---|---|---|
U.S. Domestic | USPS Priority Mail | $9.00 | $3.00 |
| UPS Ground | $5.95 | $1.00 | |
| UPS 2nd Day Delivery | $8.95 | $4.00 | |
| UPS Next Day Delivery | $17.95 | $5.00 | |
Canada | UPS Standard | $11.95 | $2.00 |
UPS Express (2-5 day) | $24.95 | $5.00 | |
| Mexico | UPS Express (2-5 day) | $24.95 | $5.00 |
| Central America South America | UPS Worldwide Expedited (2-5 day) | $49.95 | $5.00 |
| Caribbean | UPS Worldwide Expedited (2-5 day) | $39.95 | $5.00 |
Puerto Rico | USPS Priority Mail | $9.00 | $3.00 |
| UPS Ground | $5.95 | $1.00 | |
| UPS 2nd Day Delivery | $14.95 | $4.00 | |
| USPS Priority Mail | $9.00 | $3.00 | |
| Guam | UPS Worldwide Saver (2-5 day) | $39.95 | $5.00 |
| U.S. Virgin Islands | USPS Priority Mail | $9.00 | $3.00 |
| UPS Worldwide Expedited | $34.95 | $5.00 | |
| American Samoa | USPS Priority Mail | $9.00 | $3.00 |
| Federated States of Micronesia | USPS Priority Mail | $9.00 | $3.00 |
| Midway Islands | USPS Priority Mail | $9.00 | $3.00 |
Contact Information
If you would like further assistance, please use the Contact Support button below to raise a ticket with our Customer Services team, alternatively you can call us on the following number depending on your location:
For Africa, Asia, Europe, or the Middle East, please call +44 (0)20 7324 8703, Monday to Friday from 9am to 5pm GMT.
For North, Central or South America, please call 800-818-7243 and press 1, Monday to Friday from 8am to 5pm PT.
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