What is the Subscription Renewals Portal?

Modified on Thu, 19 Dec at 4:59 PM

The Sage Subscription Renewals Portal serves as a convenient online platform created for the purpose of submitting your journal renewal payments. If you have a valid email address on record with Sage you will be sent an invitation to register on the portal enabling you to seamlessly carry out your subscription renewals.


How does the Subscriptions Renewals Portal work?

  1. When your subscriptions are due to expire, you will receive an email notification containing a registration link to our online renewal portal. 
  2. If you need to update your email address, billing or shipping details or make a change to your order please contact our Customer Services Team using the details below.
  3. Clicking the registration link will take you to our registration page, please enter your details to access your journal subscriptions that are up for renewal. 
  4. Once you have successfully registered, you will be directed to our portal where you can view all the journals for which you are the bill payer and that are currently eligible for renewal.
  5. Select all the subscriptions you wish to renew and proceed to the checkout. You can include multiple orders within the one transaction.
  6. Choose your preferred payment method from the available options: credit card, bank transfer, or cheque.
  7. Complete the payment via your chosen method.
  8. Once we receive your payment, a receipt will be automatically be sent directly to your email address. This completes the renewal process and your account will be up to date. 


For further instruction, see How do I pay on the Subscriptions Renewals Portal?


Please note, when accessing the portal please use Google Chrome or Mozilla Firefox for optimal performance. If you are currently using a different browser, we advise switching to one of these search engines specified.

 

Contact Information

If you would like further assistance, please use the Contact Support button below to raise a ticket with our Customer Services team, alternatively you can call us on the following number depending on your location: 

For Africa, Asia, Europe, the Middle East or Oceania, please call +44(0) 20 7324 8701, Monday to Friday from 6am to 12:30pm GMT. 

 For North, Central or South America, please call 800-818-7243 and press 1, Monday to Friday from 8am to 5pm PT.

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