TABLE OF CONTENTS

• Overview

• Credit Card
• Bank Transfer
• Cheque Payments
• Contact Information

Overview

The Sage Open Access Portal accepts payments via credit card and bank transfer. Our portal provides clear explanations of each payment method and ensures a seamless payment process, providing our users with the utmost convenience.

Credit Card

If you choose to pay with a credit card, your payment will be processed instantly in the Sage Open Access Portal. This means that the article will be marked as paid right away and we can continue with publication. 

We accept Visa, Mastercard, International Maestro and AMEX cards. Debit cards are not accepted for payment. 

The screenshot below shows the credit card payment screen you are taken to from the Sage Open Access Portal.

Bank Transfer

You are also able to pay via bank transfer. You will find Sage's bank details on your raised invoice. 

Sage will acknowledge BACS payments and allocate the payment to your invoice in the Sage Open Access Portal within 48 hours of receiving the payment. Please note that receipt of a bank transfer payment can take up to 5 working days. After we receive this payment, you will see the invoice status update in the Sage Open Access Portal.  

If the invoice status has not changed to 'Paid' within the expected timeframe, please can we kindly ask that you contact our Accounts Receivable team at oaar@sagepub.co.uk. When contacting them to ask for an update on your payment status, please include proof of payment and your invoice number so that they can accurately check the records.

The screenshot below shows the section of the invoice where Sage's bank details are shown. The required information is in the red box : 

Cheque Payments

The Sage Open Access Portal only accepts cheque as a payment method for Sage Inc. invoices. Sage Ltd. does not support cheque payments and any cheque received will be returned to the customer by the UK cashiering team. 

If you are issued with a Sage Inc. invoice, the address that your cheque should be sent to will be at the top of the invoice. If you cannot see this information, it is likely that you have a Sage Ltd. invoice and we can not accept cheque payment for this invoice. 

Contact Information

For further assistance, please contact our Open Access Customer Services team at openaccess@sagepub.com

For general author queries, please visit the Author FAQs in our Sage Journals Knowledge Base which answers common questions.