For UK, Africa, Asia, Europe, the Middle East and Oceania

If your query necessitated contact with our UK Books Customer Services Department and you wish to leave feedback on your experience you may do one of the following:

  • Email, this will assign you a ticket number which you will receive via automatic email notification. These tickets will receive an Opinyin feedback survey that you can complete and submit. We invite you to leave your honest and direct feedback to ensure our service is continually improving to meet your needs. 
  • If you wish to escalate your feedback further, you can email Nicola Maullin, our UK Books Customer Services Manager, at or Alan Griffiths, our Distribution & Warehousing Director, at at 

For North, Central or South America

We prioritize excellent customer service and value your feedback on our performance. If you'd like to share your experience with us, please contact us via our ticket submission form.