How do I claim missing journal issues for multisite subscriptions?

Modified on Thu, 25 Jul at 3:35 PM

TABLE OF CONTENTS


Overview 


An institution may have several departments or campuses at various locations. To gain access for all the departments or campuses, we offer Multi-site subscriptions. 


Delivery Times

Before making a claim, please make sure you wait for the expected delivery time for your region to have passed:


Asia and Oceania: 8-10 weeks

Africa, Asia, Europe and the Middle East: 6-8 weeks

North, Central and South America: 4-6 weeks


How do I claim missing journal issues for multisite subscriptions?

Please contact us using the below contact information with the following details:

  • Desired shipping address
  • Sage reference number
  • Institution name
  • Journal name and Issue number

Upon receiving your request, we will review and verify the details. Once verified, we will arrange for a copy of the missing journal to be sent to the provided shipping address.


Contact Information

For Africa, Asia, Europe, the Middle East and Oceania, please email UK.AccountManagement@sagepub.co.uk 

For North, Central and South America, please email journalclaims@sagepub.com 



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