KBART Automation FAQs (Secure Center)

TABLE OF CONTENTS

• What is KBART Automation?
• Which Sage products are included in KBART Automation in Secure Center?
• Why does Sage have two KBART Automation tokens?
• Which DSPs does Sage have KBART Automation for?
• How do I implement KBART Automation?
• What if I need to make a change to my KBART automation?
• Who do I contact if I have an issue?
• What if our library doesn't use KBART Automation?
• What if KBART automation isn't available for my DSP?
• What happens when entitlements change with KBART automation?
• How frequently will the feed update? 
• Can you explain the different terminology used between publishers and DSPs?
• For Sage Learning Resources, how are titles handled that are shared between platforms?
• What happens to our KBART Automation if our library switches DSP?
• How do I permanently delete my token from Secure Center?

What is KBART Automation?

KBART Automation is the automated process whereby your library holdings are updated in your Discovery Service. Once set up with Sage, the updates would occur weekly.

Which Sage products are included in KBART Automation in Secure Center?

KBART Automation is possible with Sage Research Methods, CQ Researcher and CQ Press Books, Sage Business*, Sage Skills*, Sage Video*, and Sage Reference & Books*. 

*These products were known formerly as Sage Knowledge.

KBART automation is not set up with Sage Data, Sage Campus, CQ Press products (outside of CQ Researcher and CQ Press Books), and Catalyst.

Why does Sage have two KBART Automation tokens?

The token from Secure Center will automate all Learning Resources products with the exceptions noted above. We have a second token available for Sage Journals.

Which DSPs does Sage have KBART Automation for?

Sage currently has integrations with Ex Libris Alma and OCLC WorldCat. We do not currently have plans to integrate with Ex Libris SFX or EBSCO.

How do I implement KBART Automation?

You can implement KBART Automation for Sage's Learning Resources products using a token specific to your institution from our Secure Center admin area. For step-by-step instructions, please see How do I implement KBART Automation? (Secure Center).

What if I need to make a change to my KBART automation?

You can make changes to your KBART Automation implementation in the admin area on Secure Center.

Who do I contact if I have an issue?

Please contact onlinesupport@sagepub.co.uk.

What if our library doesn't use KBART Automation?

If your library doesn't use KBART Automation, please continue to use the standard configuration processes your DSP requires.

What if KBART automation isn't available for my DSP?

If Sage doesn't have KBART Automation compatibility with your DSP, please continue to use the standard configuration processes your DSP requires. 

What happens when entitlements change with KBART automation?

If you have KBART Automation activated with OCLC WorldCat or Ex Libris Alma and your Sage entitlements change, they will update automatically in your discovery system on a weekly basis. If you do not have KBART Automation set up with either of these services, please update your collections following your DSP's standard process.

How frequently will the feed update? 

Following the one-time KBART automation setup, holdings data for your institution will be automatically transferred to your discovery service knowledge base via API on a weekly basis.

Can you explain the different terminology used between publishers and DSPs?

There is no consistency in what different publishers and discovery service providers name the unique key, which is required to enable integration. Examples of terminology commonly used include:

• Institution ID
• Key
  
• Token ID
• API key
• API token
• Institution token ID

Examples of unique keys generated by our platforms include:

• Secure Center: 12eed3d4-bfe5-67a8-91f2-34bf5678c912
• Sage Journals: PGURLO5SMUC0BQIYN02OQ0MECW8NTO

For Sage Learning Resources, how are titles handled that are shared between platforms?

In the case of OCLC automation, matching is based on title IDs not ISBNs. With Ex Libris Alma, matching is based on URLs. The dual-platform titles that have the same ISBN but a different URL will still be activated and will work for the customers who have just one platform entitlement or both. 

What happens to our KBART Automation if our library switches DSP?

You should revoke your KBART Automation in Secure Center according to the below instructions labelled 'How do I permanently delete my token from Secure Center?'. If you move to a DSP compatible with Sage (OCLC WorldCat or Ex Libris Alma) you will be able to set it up again.

How do I permanently delete my token from Secure Center?

1. Log in to Secure Center
2. Navigate to your "Account Detail" section and click on "Electronic Holdings Automation" in the right-hand side bar: 
3. Click on "Revoke" and then again on "Revoke" button: 

For further guidance, please see the attached video below.