FAQs

How do I place a subscription agency order?
To place an order as a subscription agent please submit using the ICEDIS or Excel format. Using one of these options will allow us to process your orders in...
Tue, 3 Sep, 2024 at 2:31 PM
Can I have a Sage journals price list for subscription agents?
Sage offers a variety of subscription options for subscription agents, with rates varying depending on the specific journal and subscription format. Our p...
Tue, 3 Sep, 2024 at 2:33 PM
What is the standard subscription agency discount?
Sage values the long-term relationships it has with subscription agents and we offer a standard 3% agency discount as an incentive to work collaboratively o...
Tue, 3 Sep, 2024 at 2:35 PM
How do I use the Sage Journals Renewal Portal as a subscription agent?
TABLE OF CONTENTS How do I use the Sage Journals Renewal Portal as a subscription agent? Benefits of the Sage Journals Renewal Portal Contact Informatio...
Tue, 3 Sep, 2024 at 2:43 PM
How do I request a quotation invoice for Sage Journals as a subscription agent?
We do not offer Quotations or Proformas to subscription agents. We kindly ask you to submit your pre-paid orders using the guidelines provided below based o...
Tue, 3 Sep, 2024 at 2:38 PM
How do I upgrade my customer's subscription as a subscription agent?
Subscription agents can request to upgrade orders on behalf of their customers. A upgrade is when a customer adds more value to their current subscription, ...
Tue, 3 Sep, 2024 at 2:45 PM
Why have I received a refund as a subscription agent?
If you are subscription agent and you questions relating to a refund you have received, please contact us via the information below:  For Africa, Asia, ...
Tue, 20 Aug, 2024 at 10:38 AM