FAQs

What is Catalyst VitalSource?
Catalyst VitalSource is a premium social science textbook collection, providing equitable, university-wide access to titles specially curated for wide curr...
Thu, 18 Jan, 2024 at 2:15 PM
What are the key accessibility features of the VitalSource reader?
Catalyst titles use the VitalSource E-Reader. VitalSource has a long-standing commitment to meet the needs of learners of all ability levels. For nearly tw...
Thu, 18 Jan, 2024 at 2:42 PM
Is there offline use?
Students can use the offline app, useable offline if they do not have an internet connection available. However, users can download sections of the ...
Thu, 18 Jan, 2024 at 2:43 PM
Reporting
COUNTER 5.0 reports are available on Secure Centre for customers to login and access, as they do with other Sage LP products.   Sage Catalyst stats can be...
Thu, 18 Jan, 2024 at 2:45 PM
When will the new Sage Catalyst collection be available and for how long?
The collection is officially launching in January 2024 for a pilot sign-up period of one year, and will be available to customers from that date. The last ...
Thu, 18 Jan, 2024 at 2:48 PM
Is this a University-wide resource?
Yes – we offer access for all your students, whether they are based on campus or remotely. Any satellite campuses are also covered.  Does our site licen...
Thu, 18 Jan, 2024 at 2:48 PM
General FAQ
Can access be set up by IP or proxy link?  Yes, both of these authentication methods are supported on the VitalSource Explore platform.  I have not u...
Thu, 18 Jan, 2024 at 2:54 PM
Extra support or queries?
24/7 live chat support for any Bookshelf issues or eTextbook support can be found via the VitalSource Support website: Submit a request – VitalSource Suppo...
Wed, 31 Jan, 2024 at 2:39 PM