We recognize that some institutions may not be able to sign the license for their library acquisition within the allotted timeframe. If you require extra time to sign this document, please let us know. 


North, Central and South America

When we send out the license for signing, we ask that within 5 days you acknowledge the receipt of the license. If you do not acknowledge this, we follow up in a few days. If this process is going to take you longer than expected, or if an invoice is required before the license is signed, please let us know by contacting your sales manager directly or email agreementreview@sagepub.com


Africa, Asia, Europe, the Middle East and Oceania

When we send out the license for signing, this will have a signature due date. If you are not able to make this date, please email librarysupport@sagepub.co.uk with the date that you expect to sign. This will ensure we do not chase you for your signature.