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Library Support
FAQs
5
Who do I contact to purchase or subscribe to a Sage product?
Does my purchase include any product restrictions?
What is your policy on Inter Library Loan (ILL)?
Can I update my library account information?
Can I request Sage's administrative information on their letter head?
Hosting Fees
4
What is a Sage hosting fee?
Can I have a copy of my hosting fee invoice?
Can I modify or add information to my hosting fee invoice?
Can I cancel my hosting fee invoice?
Invoices and Payments
4
When will we receive the invoice completing the agreement?
Can I have a receipt for my library agreement invoice?
Can I amend the information on my Hubro Invoice?
Can I have a W9 form?
Licensing
11
How do I sign my library agreement license?
Why do I need to sign the agreement?
Who is the Sage Publications library agreement contact?
What is the effective date of the library agreement?
Can I make amendments to my library agreement license?
View all 11
Reporting
2
How can I get a report of everything we have access to?
How can I get a report of everything that we own?
Subscription Renewals
8
How can I renew my subscription?
When will I receive my renewal information?
Can I add/update the information on my renewal invoice?
Can I have a PDF quote for my upcoming renewal?
Will my access be disrupted during the renewal process?
View all 8
Trials
2
How can I start a trial to a Sage product?
How do I know if my library trial has started and/or ended?
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