ICEDIS

Can I cancel an order submitted through ICEDIS?
If a customer requests for their order to be cancelled after this has been submitted by their subscription agent, this can be cancelled for a full refund if...
Thu, 23 May, 2024 at 2:07 PM
Can I request a publisher to agent (P2A) report?
TABLE OF CONTENTS Overview Can I request a publisher to agent (P2A) report? Contact Information Overview Sage supports the distribution of publisher...
Wed, 5 Jun, 2024 at 11:29 AM
How can I upgrade my Customer's subscription?
Subscription agents can request to upgrade orders on behalf of their customers. We consider an upgrade to be when a customer wants to add more value to the...
Thu, 23 May, 2024 at 3:50 PM
How do I submit subscription agent orders through ICEDIS?
Sage supports the submission of orders through the industry standard ICEDIS (International Committee on EDI for Serials). If you would like more inform...
Fri, 3 May, 2024 at 11:53 AM
How can I modify a subscription placed through a Subscription Agent?
All subscription change requests must be submitted directly to your Subscription Agent. 
Thu, 23 May, 2024 at 3:38 PM